Customs before departure.
Clearance should not be reviewed once the cargo is already blocked. We pre-check documents, fiscal data and hold risks.
DUA
Customs support for import and export without improvisation.
Customs is not an isolated formality: it affects cost, timing and delivery. We coordinate documentation so traffic, agent and customer work with the same reference.
Import/exportDUA and EORIDocument control
Essential data.
EORI, invoice, packing list, accurate description, value, origin, incoterm, HS code when applicable and tax responsibility.
Import / export / transit.
Document coordination with agent, customer, supplier and transport so every party works from the same operational reference.
Fewer incidents.
Less waiting time, fewer corrections, fewer unexpected costs and fewer deliveries blocked by missing information.
Best fit
Use it when timing, documents and route must stay under control.
- Cargo crossing a customs border outside EU free circulation.
- Operations with invoice, packing list, origin or classification pending.
- Air, ocean or international road services requiring clearance.
What we check before quoting
Data that avoids slow back-and-forth.
Operation typeEORI and tax detailsInvoice and packing listOrigin and destinationHS code if availableIncoterm and responsibilities
Usual documentation
Documents first, quote faster.
The clearer the documents and cargo references are, the easier it is to confirm cost, timing and operational feasibility.
- Commercial invoice
- Packing list
- Importer/exporter EORI
- Origin and declared value
- Permits, certificates or inspections if applicable
1
Pre-alert
Controlled milestone for the operation.
2
Documents
Controlled milestone for the operation.
3
Clearance
Controlled milestone for the operation.
4
Release
Controlled milestone for the operation.
FAQ
Operational questions before requesting a quote.
Does Infinity clear customs directly?
Infinity can coordinate document support and management with suitable agents or partners depending on operation and country.
What delays customs the most?
Incomplete data, generic descriptions, missing EORI, value/origin discrepancies or special documentation.
Can an urgent shipment be stopped?
Yes. That is why documents should be checked before departure, not once cargo is already held.
Can I combine it with urgent road transport?
Yes. Infinity can combine global services with dedicated road pickup, delivery, GPS milestones and traffic coordination.
Global quote
Send references, dimensions and deadline.
Traffic will review the most reasonable option and the operational data still missing.